People Operations Specialist

Job Summary

As part of the People Operations team, the People Operations Specialist is responsible for the overall day-to-day operations, management, and execution of HR transactions.

This position will provide support for the People and Culture team, with a key focus on support for the People Partners and will have an opportunity to make a direct impact for our associates and managers.

This position will collaborate across several areas of the business and will be required to maintain a strong customer service focus and high level of responsiveness.

Responsibilities (Specific tasks, duties, essential functions of the job)



* Provide accurate, consistent, and timely responses to associates and managers regarding HR policies, procedures, system questions and issues.


* Support workforce administration processes and data input in the HRIS, such as terminations, transfers, management assignment updates and personal data updates.


* Respond to and troubleshoot associate and manager-related workforce transactions and issues.


* Complete associate onboarding and offboarding activities, including leading the new hire orientation.


* Process centralized operational requests including unemployment claims, correspondence notices, and employment verifications.


* Provide evidence and assistance during SOX audits, working cross-functionally with finance and accounting.


* Perform regular audits and identify corrective actions as needed.


* Make recommendations to improve HR processes and procedures.


* Develop and update job aids and templates for associates, managers, and internal HR administrative resources.


* Educate and assist associates and managers on company practices and tools to promote self-service.


* Serve as the main point of contact for the company recognition program and recommend updates or improvements.


* Maintain organizational compliance with all federal, state, and local labor laws and regulations.


* Contribute to key HR initiatives and projects and provide ad hoc support for HR Business Partners.


* Perform a broad variety of tasks in support of the role and responsibilities.


* Fulfill ad hoc reporting requests.

Qualifications (Experience and Education)



* 3+ years of professional experience in HR administration.


* Bachelors degree or equivalent experience preferred. 


* Proficiency with Ceridian Dayforce.


* Experience managing full-cycle onboarding and offboarding processes.


* Proficient in generating and analyzing data and reports within HRIS platforms.


* Strong Microsoft Excel skills.


* Strong customer service and communication skills.


* Proactive and able to anticipate associate and manager needs.


* Self-starter with strong organizational skills, accuracy, and attention to detail.


* High level of integrity and discretion when handling confidential information.


* Proven ability to collaborate across all levels ...