Community Health Blood Pressure Navigator

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.

Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account!

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To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type:
Part time

Department:
Quality

All Locations:
20 Maverick Square – Cradock Building

Position Summary:
Educating our patients on hypertension, how and when to take their blood pressure, and help to connect these new devices to patients’ records in our Electronic Medical System (EMR), Epic.

Students will also educate patients on MyChart, Epic’s portal that enables patients the ability to connect and communicate with their care team; view clinical information such as lab results; schedule appointments; request medication refills, and more

Duties & Responsibilities:


* The navigator will be responsible for educating patients/patients’ family on self-monitoring blood pressure (SMBP) devices and how to take their pressure.

Documentation of these encounters will be in the patient’s medical record.


* The navigator may need to communicate with care team members (MA, Nurses, PCP) to facilitate client care


* The navigator will monitor referral reports and outreach to patients not scheduled for visits and/or missed appointments.


* The navigator will assist PHM in device inventory and tracking of devices handed out.


* The navigator will assist PHM in reviewing and analyzing data on patients with SMBP for BP monitoring, f/u appointments, and patient demographics.

Other Duties & Responsibilities:


* Reads, understands, and complies with all Standards of Conduct,
TJC policies, CMS Pace Program Regulations and Standards, applicable State regulations and guidelines, ESP policies and procedures, and all laws related to position responsibilities and employment at NeighborHealth;


* Upholds procedures and systems to safeguard the confidentiality of all patient and employee information. 


* Upholds safety policies, practices, and procedures, including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety, and other employee safety measures.

Knowledge, Skills, and Abilities Required:

Education: High School education or undergraduat...