Part Time IT Administrative Coordinator

Motorlease

Job Title: Part Time IT Administrative Coordinator

Reports to: IT Manager

Department/Team: IT

Job Purpose

Motorlease is a nationwide fleet management company with a proud legacy spanning 80 years.

We provide customized fleet leasing solutions to small and mid-sized fleet operators across the U.

S.

Our success is built on a steadfast commitment to our clients - delivering exceptional service, developing long-term partnerships, and always keeping our brand promise front and center: With us, it's personal. 

As a privately held, family-oriented company, we foster a culture of respect and collaboration that extends to our drivers, clients, and employees alike.

Everyone is a valued member of the Motorlease family.

We're proud to have been recognized, for four consecutive years, as one of the Best Places to Work in Connecticut by the Hartford Business Journal and the Best Companies Group.

This entry-level role provides administrative and operational support & focuses on coordinating employee technology needs, maintaining accurate records, supporting device & account administration, and acting as a liaison between employees, the Managed Service Provider, and IT leadership.

This position emphasizes organization, documentation, and follow-through rather than deep technical troubleshooting.

 Job Responsibilities : 


* Employee Technology Lifecycle Support
+ Coordinate onboarding technology tasks for new hires, including equipment preparation, account setup requests, & documentation
+ Support employee offboarding by coordinating account deactivation, collecting equipment, and confirming completion of required steps
+ Maintain standardized onboarding and offboarding checklists and ensure all steps are documented


* Device & Asset Administration (Including Cell Phones)
+ Order, set up, and manage company cell phones and mobile service plan
+ Maintain accurate inventory of IT assets including laptops, desktops, monitors, peripherals, printers & mobile devices
+ Perform routine maintenance on spare devices (updates, reboots, physical cleanup)
+ Track assignment, return, redeployment, and end-of- life status of devices
+ Coordinate secure disposal or return of retired equipment


* Software & License Tracking
+ Maintain records of software licenses and user assignments
+ Assist with adding or removing user access by submitting requests to the MSP or IT Manager
+ Track renewals and notify IT leadership of upcoming needs


* MSP & Helpdesk Coordination
+ Serve as an administrative point of contact for helpdesk tickets and escalations
+ Track ticket status, follow up with the MSP, and ensure timely resolution
+ Communicate updates to employees as needed
+ Identify repeat issues and escalate patterns to the IT manager


* Administrative & Documentation Support
+ Assist...