Business Management - Senior Associate

Job Description
The Card and Commerce Marketing team identifies and drives strategic, high-impact initiatives that deliver marketing campaigns customers love, and help to achieve industry-leading results as measured by growth and engagement.

As a Business Management Senior Associate in Card and Commerce Marketing, you will collaborate closely with Marketing Leadership, Finance and Business Management teams, Product and Channel Managers, Analytics, Operations, and other key partners across the organization.

You will be responsible for managing projects and initiatives of varying complexity, often navigating periods of high demand and shifting priorities.

Success in this role requires adaptability, strong organizational skills, and the ability to thrive in a fast-paced, dynamic environment.

You will build and maintain strong relationships with stakeholders to strategically plan, coordinate, and execute marketing agendas, campaigns, projects, and deliverables.

Job Responsibilities


* Prepare and present executive management reports on marketing performance


* Track and report team OKRs, delivering performance scorecards


* Lead capacity planning, budget management, and resource allocation for centralized functions


* Set deadlines, assign ownership, and monitor progress for team deliverables


* Coordinate cross-functional projects with Brand, Commerce, and marketing teams


* Convert data into clear narratives highlighting successes and opportunities


* Build partnerships with stakeholders to achieve marketing goals


* Run cross-functional meetings, set agendas, capture action items, and ensure follow-ups


* Identify, escalate, and resolve issues affecting project timelines or outcomes


* Execute strategic projects to improve marketing performance, growth, and engagement

Required Qualifications, Capabilities, and Skills


* 5 or more years of experience


* Strong project management skills


* Ability to partner and influence others


* Thought leadership and relentless focus on marketing excellence


* Good verbal and written communications


* Organized, initiative-taker, with the ability to manage multiple projects simultaneously


* Strong influencing, negotiation, and relationship skills


* Demonstrated ability to influence and drive measurable outcomes


* Exceptional analytical, process, and problem-solving skills


* Possess both cross-functional business and operational acumen


* Proven interpersonal effectiveness and ability to collaborate and work well with all levels of management and across organizational boundaries

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and citi...