Senior Program Manager, Clinical Management - (Remote in Boston)

Description & Requirements

Maximus is hiring a Senior Program Manager to lead operations for the Massachusetts EOHHS program, a critical role responsible for ensuring operational excellence, contractual compliance, and high-quality service delivery.

The Senior Manager will oversee program operations to ensure alignment with organizational goals, manage data collection and analysis to support performance monitoring, and develop and maintain program budgets to achieve financial objectives.

This position plays a key leadership role in maintaining compliance with all policies, regulations, and reporting standards while supervising, coaching, and developing program staff.

The Senior Manager will also establish and maintain standard operating procedures to drive consistency and quality, serving as the primary liaison with internal teams, partners, funders, and auditors to address risks, resolve challenges, and support successful program outcomes.



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* This is a fully remote position; however, candidates must reside in the state of Massachusetts.

About the Program: MA Executive Office of Health and Human Services Commonwealth of Massachusetts / MassHealth Office of Long-Term Services and Support (EOHHS).

We provide education to providers, conduct in-person assessments, and offer call center support for the state of Massachusetts.

Why Maximus?

- Work/Life Balance Support - Flexibility tailored to your needs!

- • Competitive Compensation -Bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Unlimited Time Off Package - Enjoy UTO, Holidays, and

extended sick leave, along with Short and Long Term Disability coverage.

- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- • Tuition Reimbursement - Invest in your ongoing education and development.

- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.

- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.

Essential Duties and Responsibilities:
- Assists the leadership with the day-to-day running of the core functional areas to ensure compliance with the prime contract, all subsequent amendments, program business rules, as ...