Analyst, Quality (Healthcare)

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires.

You know that a positive work environment creates happy employees, which boosts productivity and dedication.

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

At GXO Logistics, our employees take pride in their work and demonstrate strong dedication to their roles.

As a Quality Analyst, you will support the company's quality program in alignment with applicable management standards, as well as customer and organizational requirements.

Join our team and build a rewarding career.

A key responsibility of this role is managing and optimizing SharePoint as a centralized platform for storing, tracking, and communicating logistics quality information.

Pay, benefits and more

We are committed to attracting top talent and offer competitive compensation along with a comprehensive benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability coverage, and more.

What you'll do on a typical day


* Evaluate applicable certification or specialized training programs to align with organizational needs and individual career development goals


* Coordinate and participate in internal and third-party audits; contribute to the preparation and presentation of the Annual Quality Management Review


* Support internal and customer audits of warehouse and transportation processes, including the preparation of objective evidence


* Interpret requirements of international standards; review and analyze processes and regulatory or customer requirements to ensure compliance with organizational and international quality standards


* Manage the SharePoint site used for quality documentation, forms, standard operating procedures, and training records


* Monitor members of the AmAPAC Quality team as they perform Quality Management activities (audit activities, CAPA) to enhance knowledge and execution


* Monitor and report on key logistics quality metrics


* Develop and maintain dashboards or trackers for audit findings, incident reports, and continuous improvement projects


* Support site-level activities by observing root-cause analysis and corrective-action tracking related to logistics issues such as shipping errors, carrier nonconformance, and warehouse process deviations


* Train site personnel on documentation procedures and the use of SharePoint for quality-related functions


* Create and maintain SharePoint-based workflows, libraries, permissions, and version control to streamline quality reporting and approvals


* Collaborate with supply chain teams to support continuous improvement initiatives, driving root-cause analysis and CAPA with timely and effective follow-up


* Develop enterprise-wide communications related to critical changes or upd...