External Contract Manufacturing and VAS Officer

External Contract Manufacturing and VAS Officer

Job Description

Your Job

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

Role Overview & Primary Accountabilities:

​

1.

Safety and Compliance


* Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with external and internal regulations


* Support safety, compliance and quality audits and drive timely response on findings and action plans

2.

Toll Operations Management


* Ensure contract manufacturers adhere to KC standards by monitoring and analyzing supplier processes through audits, performance reviews, and collaboration to deliver improvements.


* Create clearly defined Service Level Agreement with ECM suppliers


* Provide technical leadership and product development support to ECM suppliers


* Work with the contract manufacturers’ quality and production teams to ensure that quality programs and production procedures are mutually understood and executed.


* Drive initiatives to improve total ECM cost.

Set productivity targets and lead DTV programs with ECM supplier/s.

Ensure that savings are tracking according to expectations through validation to implementation


* Ensure master data (including BOMs production standards) is set-up correctly and accurately maintained; Investigate production usage / toll fee variances and ensure resolution through appropriate interfaces.  Responsible for defining conversion targets with ECM supplier


* Ensure Product compliance and OTIF targets are met through effective collaboration with internal and external partners.


* Investigate product complaints and ensure resolution in line with KC quality management standards

3.

Value Added-Services or Commercialization


* Responsible for timely and cost-efficient commercialization process – optimized and cost-efficient bundling operations


* Manage the day-to-day operations - production planning and creation of bundling procedures and work instructions, approve bundling cost proposals of ECM supplier via validation of time and motion study conducted

4.

Innovations/Change Management and Packaging Development


* Coordinate /support NPI/ packaging & artworks changes/ technical transfers at ECM suppliers and deliver against established timelines, forecasted volumes and costs


* Take lead in packaging development – creation of specifications  - in coordination with Marketing, Regional technical team, procurement and supplier/s


* Ensure product and proce...