Food Attendant

About Us

The Fairfield Inn & Suites Orlando Lake Buena Vista in the Marriott Village is part of a complex of four Marriott Properties in the Lake Buena Vista area.

The Fairfield is located in the center of the magic, right between Walt Disney World and Universal Studios.

At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People.

Where people work is a choice.

Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel.

At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Serve guests in a hospitable manner to ensure positive guest experience.

Essential Duties and Responsibilities


* Receives and visually inspects guest check for any inaccuracies, then closes the check to the proper method of payment, (i.e., cash, credit card or house charge).


* Ascertains guest satisfaction; in the event of dissatisfaction, tactfully negotiates accommodation.


* Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.


* Balance house bank at the end of the shift.

• Retrieves and returns bank from vault to workstation and return, to ensure accountability.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes as relating to pricing.


* Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.


* Ability to operate a keyboard and Point of Sale procedures.

Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation.


* Effective verbal and written communication skills.

Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Tipped/Service Charge Eligible? Yes

Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers yo...