Regional General Manager

We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Regional General Manager (RGM)

The Regional General Manager (RGM) is responsible for the performance and development of a multi-branch region, leading efforts to achieve profitability, market share growth, and strong customer and employee retention.

This hands-on leadership role includes direct oversight of Branch Managers and Regional Sales and Customer Support Managers, driving operational excellence and financial results while ensuring alignment with company strategy and core values.

Competitive Pay Plus Performance-Based Bonus
Comprehensive Benefits Package

Key Responsibilities

Strategic & Operational Leadership



* Build and maintain strong relationships with executive team, primary suppliers and OEMs to ensure alignment with business plans and performance expectations.


* Lead execution of regional business plans focused on revenue growth, market share, and profitability (Net Operating Income).


* Guide branch-level leadership to improve service efficiency, rental utilization, and aged inventory management.


* Support tactical execution while providing strategic insight into market dynamics, competitive activity, and regional opportunities.

People Development & Culture



* Develop and mentor Branch Managers and Regional Managers to elevate performance, leadership capability, and accountability.


* Support a strong workplace culture rooted in ownership, integrity and solutions.


* Ensure clear performance standards and development plans are in place across branches.

Customer & Market Engagement



* Promote high standards of customer service and retention through active involvement in customer relationships and issue resolution.


* Monitor regional competitive activity and develop strategies to protect and grow market share.

Financial Oversight



* Own full P&L responsibility for the region; ensure effective budgeting, forecasting, and financial reporting.


* Review branch-level financials, coach managers on financial literacy, and support corrective action plans where needed.

Key Metrics (Performance Indicators)

- Net Operating Income (NOI)
- Market Share (Sales & Rental)
- Service Efficiency
- Rental Utilization
- Aged Parts and Inventory Performance

Qualifications

Required



* 5–10 years of progressive management experience within an equipment dealership or similar environment


* Proven success in leading multi-location operations with full P&L accountability


* Strong understanding of branch operations, sales, service, and customer support functions


* Excellent leadership, coaching, and team development skills


* Proficiency in Microsoft Office; general familiarity with CRM and inventory systems

Preferred



* Bachelor’s degree in Business, Construction Management, Marketing, or...