IT Communications Analyst l

The County of Riverside seeks candidates to fill positions throughout Riverside County.

A list of eligible candidates will be established to fill current and future vacancies.

This recruitment will remain open until vacancies are filled.

The Riverside County Information Technology Department (RCIT) is seeking an IT Communications Analyst I.

The selected candidate will have proven expertise and knowledge specifying, configuring and troubleshooting physical and virtual servers, storage area networks, backup and recovery systems, local and wide area network equipment.

Additional responsibilities include ensuring adherence to technology and security standards and providing training and technical support to users.

The RCIT Department seeks candidates who understand how to successfully navigate and deliver results for customers with competing agendas, processes and/or priorities; understand team dynamics and possess strong communication and organizational skills.

Competitive candidates will have experience working in a large enterprise IT environment within the last three years troubleshooting system failures, performance deficiencies and circuit and wiring issues.

Including installing, configuring and maintaining network hubs, switches and routers.

This position will travel throughout Riverside County, including the Coachella Valley and Blythe.

The Coachella Valley is approximately 1.5 hours from downtown Riverside and Blythe 3.5 hours from downtown Riverside.

Based on department needs, this position may include working evenings and/or weekends.

About Riverside County Information Technology

RCIT is a full-service provider of IT services including communications, development, security, infrastructure, desktop support, helpdesk, and datacenter services.

Comprehensive systems support is also offered for email and messaging, smart phones, tablets, expert technical support, and production and test environments.• Design, analyze, and define communication requirements and network infrastructure based on evaluation of work processes, customer requirements, available and emerging technology, and cost/benefit analysis.

• Monitor, coordinate, and control network and remote access; monitor network components, on-line applications, and network connectivity; track and analyze problems and resolutions.

• Develop and maintain communication system security and firewall requirements based on County standards and department needs.

• Make recommendations for infrastructure enhancements to gain efficiency and technological advantage; consult with users in planning for future needs and maintaining awareness of best practices and emerging technology.

• Measure network resource availability, performance, and capacity on a scheduled basis.

• Develop strategic plans for operation and growth of the telecommunication system.

• Troubleshoot system failures, performance deficiencies, and circuit and wiring issues.

• Install, configure, and maintai...