Sr Operations Analyst (Remote - Florida)

Description & Requirements

We are seeking a detail-oriented and analytical professional to support the Florida Healthy Kids Program, working closely with Florida CHIP.

This is a remote role open to Florida residents that requires someone who can evaluate our business operations through reporting, process review, and data analysis.

The ideal candidate will be able to review large datasets, identify trends or gaps, and provide clear, strategic recommendations to improve overall performance and program outcomes.

The successful candidate will bring a strong process-improvement mindset, the ability to collaborate effectively with community partners, leadership teams, vendors, clients, and other key stakeholders, and the confidence to work independently without the need for close supervision.

Familiarity with the Florida CHIP program is strongly preferred.

Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

- Coordinate internal and external communication and change processes, act as the primary point of contact.

- Work with functional area directors/managers and subject matter experts to define specific change requirements.

- Understand business problems and opportunities in the context of the requirements.

- Increase effectiveness of project documentation such as reports and client communication.

- Obtain status updates and resolve questions from operational areas.

- Draft clear and comprehensive business process documentation to support operational activities.

- Analyze and provide recommendations for internal process improvements.

- Perform other duties as assigned by management.

- Develop solutions to a variety of complex problems.

Minimum Requirements

- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required...