Air Freight Import Specialist - Brisbane Station

Air Freight Import Specialist- Brisbane Station

Join Our Dynamic Team at DHL Global Forwarding! We are looking for an Air Freight Import Specialist within the Air Freight Department at our Brisbane Station.

About Us:

We are the leading global brand in the logistics industry, offering an unrivalled portfolio of services across multiple modes of transportation to a diverse range of customers across the globe.

We connect people and businesses securely and reliably, enabling global sustainable trade flows.

With specialised solutions for growth markets and industries — including technology, life sciences and healthcare, engineering, manufacturing and energy, auto-mobility, and retail — we are decisively positioned as "The logistics company for the world."

Key Responsibilities

•                     Coordinate and schedule local and interstate freight movements (road, rail, or intermodal)

•                     Liaise with carriers and warehouse teams to manage daily transport tasks

•                     Monitor transport jobs through the Transport Management System (TMS) to ensure timely delivery

•                     Maintain accurate records of shipments, clearance statuses, and delivery updates

•                     Communicate effectively with customers regarding ETAs, delays, and special requirements

•                     Ensure compliance with Chain of Responsibility (CoR), NHVR, and WHS requirements

•                     Resolve transport-related issues promptly and professionally

Key Accountabilities

•                     Achieving on-time delivery and performance targets

•                     Accurate and timely data entry and transport documentation

•                     Ensuring all transport operations meet safety, legal, and compliance standards

•                     Minimising freight costs while maintaining service levels

•                     Maintaining strong customer and supplier relationships

•                     Supporting continuous improvement initiatives within transport processes

•                     Adhering to company values, operational KPIs, and service-level agreements (SLAs)

To be successful, you will need:

•                     Minimum 2 years’ experience in freight forwarding/logistics

•                     Certifications in Customs, Dangerous Goods, and Air Cargo Security (desirable)

•                     Proficiency with Cargowise

•                     Strong communication, analytical, and commercial negotiation skills

•                     High attention...