Group Customer Development Manager - MT

Group Customer Development Manager - MT

Job Description

Your Job:

The Group Customer Development Manager, Modern Trade is responsible to achieve the company’s strategic objectives by leveraging his/her knowledge of KC products and categories, internal and external sales and marketing data, customer management, negotiation and trade operations.

Adequate management and influencing skills to solve customer’s issues, and to motivate key accounts team towards achieving key objectives.

In your Group Customer Development Manager, Modern Trade role, you’ll help us deliver better care for billions of people around the world.

About Us:

People have looked to Kimberly-Clark brands for more than 150 years and today we're proud to help over a billion people around the world cope, laugh, love and live every day.

From the best nappies and baby wipes to the softest tissues, to the best supplies for business, we are constantly searching for new ways to make life better for our consumers, our customers and our planet.

Our leading consumer brands like the Kleenex, Huggies, VIVA, U by Kotex, Poise, Depend brands improve the lives of people around the world. Kimberly-Clark proudly leads the way in providing better care for a better world.

Kimberly-Clark proudly leads the way in providing better care for a better world.

Led by Purpose.

Driven by You

Role Overview & Primary Accountabilities:


* Develops, implements, monitors business plans towards the achievement of targets in eCommerce accounts.

Responsible for the achievement of sales KPIs of the assigned portfolios.

Contributes to the growth and operating results of the company by developing KC’s business in these direct & indirect accounts.


* Manages Trade Promotional budget and the allocated Trade Fund to generate the desired profitable sales mix and develop plans to address variation versus Budgets and provide demand forecast for responsible area.


* Initiate, develop, implement and evaluate promotion strategies and activities with assigned portfolios according to annual sales, marketing, and category plans.

Consistent application of business management and analysis tools (PTCS, SPO) to support total responsibility for assigned Trade Promotion Funds.


* Responsible to provide daily customers engagement and business-building activities to customers in the assigned protfolio to ensure sales targets are achieved within budget spend rate.

Manages and provides direction to the team of eCommerce key accounts and operation to execute e-store execution in line with the agreed business plans.

Engages customers at varying positions and levels of experience and establishes strategic, cross-functional relationships and regular dialogue with key stakeholders.


* Implement Customer Trading Terms, Business Plans, Financial Viability Analysis recommendations, and trade pricing strategy.

Establish strategic, cross-functional relationships and regular dialogue with key stakeholders.

Essen...