District Credit Manager

Are you a leader that values excellent communication and customer service? Do you have strong mathematical and problem-solving skills? Are you thorough and precise? If so, then we'd like you to join our dedicated team as District Credit Manager 2.

About the Role:

You will:



* Administer all aspects of the credit and collections process with your team for an assigned base of accounts with the goal of supporting sales through the extension of credit lines and the collections of Accounts Receivable.


* Manage recruit, hire, develop and train a team of Credit professionals.


* Set clear performance expectations and goals for teammates and conduct regular performance evaluations to assess progress and provide feedback.


* Process credit applications and job information reports and update existing files by evaluating the credit worthiness of new and existing customers based on credit reports and references.


* Contact customers to secure payment of receivables in a professional manner.


* Manage credit lines, delinquent accounts, and accounts holds as necessary.



* Evaluate lien waivers for language and payment prior to signing.


* Negotiate terms of sale for future business.


* Utilize the software system to enter a record of communications for a customer account.


* Communicate account disputes to the sales field / manager and complete any additional follow up.


* Provide optimum customer service to all internal and external customers by addressing account issues and investigating and responding to credit and account inquiries in a timely manner, as well as making sure all commitments made to the customer are completed in a timely manner.


* Utilize attorneys, collection agencies, and/or third-party assistance to file liens, bond claims, or other legal action necessary to safeguard and collect accounts receivable.



* Exercise independent decision-making when problems arise, while making full recommendations and best possible solutions in collaboration with Profit Center Manager.



* Compile delinquent account information for and participate in professional credit groups.


* Initiate and complete collection letters and notices with manager approval.



* Complete reports as requested by management.



* Complete credit reference requests.



* Successfully complete required safety and compliance training programs as assigned.


* Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:



* Bachelor's degree in business or a related field or related experience.


* 5 or more years of experience in customer service, credit, and collections.



* 1 or more years of leadership experience.


* Have a Credit Business Associate (CBA) designation from the National Association of Credit Management (NACM) or equivalent trade accreditation.



* Have or obtain within the first year in role a Credit Busin...

Hajoca Corporation Job 9075 by eQuest