Communications Senior Associate

Chase is on a multi-year journey to transform the way it works and to accelerate the delivery of innovation and change.

Our Technology and Product & Experience organizations are at the heart of this work.

As a Communications Senior Associate within Consumer & Community Banking you will join the Technology and Product & Experience Communications team to develop and deliver communications strategies that reach across Consumer & Community Banking's Technology and Product & Experience organizations and line of business employees.

You'll help to inspire and motivate our teams while on the journey.

As a member of the team, you will join a respected and high-performing group treated as trusted counselors on Communications strategy.

Your focus will be on Technology, but will be expected to share in the support for Product & Experience as needed.

Job responsibilities


* Support multiple senior executives with communications needs, including executive messages, site visits, presentations and town halls, in order to connect with their teams and advance business goals.


* Create and executing strategic communications plans, including measurement of success.


* Develop and managing communications tactics and channels as needed to support the strategy.


* Seek out and writing interesting and compelling stories with a human connection.


* Partner with internal/external partners to lead innovation, new ideas and better ways of communicating.


* Stay current with and providing guidance on emerging communication methods, patterns, techniques and technologies/tools.


* Identify areas of efficiency and ways to execute these responsibilities more simply and effectively.

Required qualifications, capabilities, and skills:


* 5+ years of internal, corporate and/or executive communications experience, including extensive hands-on writing, editing, project management and presentation building, in technology or financial services; BA/BS in Communications, Marketing, Journalism, Public Relations or related degree


* Experience working with C-suite executives


* Demonstrated success developing executive-level messages, providing communications counsel to senior management teams, and executing strong communications strategies


* Organized self-starter, project manager and multi-tasker with a proven ability to track complex and overlapping milestones and manage multiple priorities and urgent deadlines


* A creative, innovative and strategic thinker with the ability to inspire confidence from, and to collaborate closely with, teams, internal stakeholders and senior leaders


* Outstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the company


* High level of independence, energy and integrity, demonstrates respect for a diversity of opinions and styles, and takes accountability and accepts responsibility


* Strong ability to take c...