AR System Tech II

General Purpose

We are seeking detail-oriented and proactive Financial PointClickCare Configuration and Support professionals to join our team.

This role is essential in providing comprehensive support to ensure the smooth operation of our financial processes.

The ideal candidates will possess a strong understanding of Long Term Care billing, LTC/Insurance Contract comprehension, 3+ years of PCC Financial software experience and demonstrate excellent analytical skills, enabling them to assist in various financial tasks while maintaining accuracy and compliance.

Essential Duties


* PointClickCare Financial Configuration tasks, not limited to setting up new Contracts, updating Rates, Claim testing, PCC error investigation and resolution.


* Audits


* Support the finance team with configuration and maintenance of PointClickCare financial records.


* Respond to inquiries related to financial processes and provide exceptional customer service to internal stakeholders.


* Collaborate with team members and provide PCC education as needed.


* Maintain confidentiality of sensitive financial information while adhering to company policies.


* Support additional software platforms utilized by the Accounts Receivable team such as Waystar and RFMS.


* Assignment of additional Financial tasks as needed

Supervisory Requirements

This position does not have supervisory requirements.

Qualification

Education and/or Experience


* PCC financial software experience is required.


* 3+ years LTC Business Office Manager role or LTC Regional AR experience required


* Strong analytical skills with attention to detail and accuracy in data management.


* Excellent communication skills, both written and verbal, for effective collaboration with team members.


* Ability to work independently as well as part of a team in a fast-paced environment.


* Ability to manage time and complete tasks timely.


* A Bachelor's degree in finance, accounting, or a related field is preferred.


* Background screening is required

Language Skills

Must possess the ability to make independent decisions, to follow instructions, and to accept constructive criticism.

Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the public.

Must maintain the care and use of supplies, equipment, etc., and maintain the appearance of maintenance work areas.

Ability to seek out new methods and principles and be willing to incorporate them into existing maintenance practices.

Mathematical Skills

Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instr...