Communications & Visual Process Improvement Associate, Chase Travel

Join the Chase Travel team as a Communications & Visual Content Associate, where you will support communications for Chase Travel Operations.

In this dynamic role, you will help create and deliver engaging content for a variety of needs, including town halls, help videos for advisors, process walkthroughs, and other communications initiatives.

You will collaborate with team members and stakeholders to ensure messages are clear, creative, and consistent across all platforms, while developing your skills in a fast-paced environment.

Job Responsibilities


* Assist in developing and executing communications for Chase Travel Operations


* Create, edit, and produce high-quality visuals and videos for communications, presentations, and training materials.


* Support the video production process, including storyboarding, filming, editing, and final delivery.


* Design and edit graphics, infographics, and other visual assets to enhance communications and presentations.


* Help develop and maintain SharePoint sites, ensuring content is up-to-date, visually appealing, and easy to navigate.


* Collaborate with stakeholders to gather requirements and deliver creative solutions that meet business objectives.


* Ensure all communications and visual content align with brand guidelines and messaging standards.


* Translate complex information into clear, engaging formats through visual storytelling.


* Stay current with industry trends and best practices in communications, video production, and digital design.

Required Qualifications, Capabilities, and Skills


* Experience in communications, visual design, or video production.


* Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and graphic design tools (e.g., Adobe Creative Suite, Canva).


* Strong written and verbal communication skills, with the ability to tailor messages for different audiences.


* Experience creating and managing SharePoint sites.


* Excellent organizational skills and attention to detail.


* Ability to work independently and collaboratively in a fast-paced environment.


* Creative problem-solving skills and a passion for visual storytelling.

Preferred Qualifications, Capabilities, and Skills


* Experience supporting communications for operations or large teams.


* Familiarity with corporate branding and messaging standards.


* Experience in a large or complex corporate setting.


* Knowledge of digital communication platforms and tools.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewar...