CRM and HSE Administrator

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.

At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.

We believe that diversity is the driving force behind innovation, creativity, and overall business success.

Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

A CRM Administrator (80% of the role) manages and maintains an organization's Customer Relationship Management system, focusing on daily operations, data integrity, user support, and system customization to align with business goals, bridging technology with sales, marketing, and service teams to enhance customer experiences and drive growth through efficient data management, workflows, and reporting.

Key responsibilities include user/security management, data cleansing, creating reports/dashboards, training staff, and integrating with other tools, acting as the primary technical resource for the platform. 

An HSE (Health, Safety, Environment) Administrator (20% of the role) implements and monitors safety policies, conducts risk assessments, provides training, manages incidents, and ensures regulatory compliance to minimize workplace hazards and environmental impact, acting as a key link between staff and management to foster a strong safety culture.

They oversee daily operations, supports local affiliates, inspections and audits, handle investigations, and maintain HSE documentation, all while promoting best practices and continuous improvement. 

Key Responsibilities

CRM System:


* System Management & Configuration: Administering user access, security settings, custom fields, objects, workflows, and rules.


* Data Management: Ensuring data quality, performing cleanups, managing duplicates, and overseeing data entry standards.


* User Support & Training: Providing first/second-line technical support, troubleshooting issues, and developing training materials for users.


* Reporting & Analytics: Generating reports and dashboards to provide business insights and track performance.


* Process Improvement: Analyzing needs and recommending system modifications or new processes to improve efficiency.


* Integration: Collaborating with IT to integrate the CRM with other business applications.

Health, Safety, and Environment (HSE): Managing all aspects of compliance and global programs - cooperation with global HSE team.


* Training & Awareness: Responsible for regular Health, Safety,...