Leave of Absence Coordinator

General Purpose

The Leave of Absence Coordinator is responsible for supporting the LOA Manager and the LOA Department with all leave of absence related tasks.

Effectively coordinates all cases/claims to include general administration, comprehensive case management and enduring compliance with legal requirements under the Family and Medical Leave Act, ADA, HIPPA, and all related employment laws.

Performs exemplary customer service and assistance to associates, executives and HR business partners.

Essential Duties


* • Maintains an up to date knowledge of all government regulations and laws and advises employees on company policy, guidelines and documentation requirements.


* • Supports organizational goals and values.


* • Serves as a subject matter expert for the leave program in alignment and under the general direction and guidance of the LOA Manager and the Legal Team.


* • Interprets and administers leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, USERRA, PWFA, etc.).


* • Independently approves and/or denies leave cases based on relevant medical information.


* • Coordinates and organizes all medical information and ensures that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed.


* • Assists with managing all administrative aspects of leaves to include tracking hours used/taken and working closely with the HR Local and Payroll to ensure that pay for associates is accurate and correct.


* • Works closely with associates to ensure that all relevant completed medical documentation is submitted for timely review.


* • Maintains appropriate contact with all employees on leave and coordinates all aspects of return to work for employees on leave.


* • Partners closely with HRBPs on all related cases/claims.

Meets regularly to review the status of cases/claims and develops legally sound strategies for a mutually beneficial resolution.


* • Partners closely with all HR Locals, Administrators and Direct Supervisors on all leave cases and communicates regularly to review claims' status and develops strategies for resolution.


* • Audits for employees on leave that need to be returned, HCM Audit, and return to work audit.


* • Handling tasks assigned to the LOA team in Workday in relation to leave requests including the review of leave reason, review of paperwork submitted, and the approval or denial of leaves.


* • Accurately answering emails/tickets with questions on LOA cases and providing guidance.


* • Assists in the creation and facilitation of leave administration training programs.


* • Contributes to team effort by accomplishing related results as needed.


* • Performs all other duties as assigned or required.

Supervisory Requirements • There are currently no supervisory requirements related to this role.

Qualification

Education and/or Experi...