Director, Optical Lab

Introduction:

Warby Parker is on the hunt for a data-driven, experienced Director to lead the way for our in-house optical manufacturing facility located in Las Vegas, NV.

In this role, you will be responsible for running the production operations, as well as the continuous growth and improvement of the facility in a sustainable and safe way.

You will lead a world-class team of core management and production associates and oversee day-to-day lab operations in a fast-paced, rapidly growing environment.

If you take your work seriously (but not yourself!), you may be just the person we're looking for.

What you'll do:


* Oversee the optical lab operations, safety protocols, quality, service levels, and hiring and development of staff (including the management of 200+ individuals).


* Develop and execute the site strategy, priorities, and projects to support WP business, ensuring the delivery of high-quality orders on time in a safe and fun environment at the lowest cost.


* Manage the site budget and maximize the impact of resources while scaling production up and down according to business needs and seasonality.


* Liaise between Warby Parker HQ and Lab facility, consulting on operating procedures, safety, product quality, and the introduction of new products in the market.


* Motivate employees to achieve and exceed financial and production targets.


* Ensure equipment is properly maintained to achieve target efficiencies and performance.


* Collaborate with cross-functional stakeholders and manage the bandwidth of both personal responsibilities and the team's roles.

Who you are:


* Backed by 10+ years of hands-on facility operations management in a made-to-assemble production environment.


* Experienced with managing production budgets and/or facility P&L reports.


* Deep experience with Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP), and/or Manufacturing Execution Systems (MES), specifically in leveraging data to optimize material flow and labor planning.


* A technical aptitude that enables quick understanding and troubleshooting of complex mechanical, robotic, or proprietary manufacturing equipment.


* A naturally resourceful people manager, specifically with a background in leading a large team of manufacturing associates.


* A positive team leader (and exceptional team player!) who can quickly build respect within their team and across stakeholder groups.


* Equipped with strong communication skills and the ability to inspire and motivate the team to improve everyday.


* Understanding of the technical, regulatory, commercial, operational, and logistics implications of managing day-to-day service providers.


* Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Extra credit:


* Project management experience, having led high-visibility projects from start to finish with measurable results, clearly communicating w...