Communications Director

The Communications Director is responsible for the strategic direction and execution of the City's communication activities, including media relations, crisis communications, marketing and branding, social media, website and print collateral.

Serves as the top public information officer (PIO) for the City.

Oversees the communications needs of the City Manager's Office and City Council, and guides communication efforts of other City departments.

Supports city outreach and engagement activities and initiates, plans and coordinates various projects and programs that integrate community involvement.

Establishes and upholds communications policies and protocols for public information, marketing, branding, media, and communication across the organization.

Responsible for the City's digital accessibility, language access, and bilingual communication efforts.

Directs the City's communication and marketing interests and supervises the marketing/communication staff team.

Please view the full hiring brochure HERE .

TYPICAL QUALIFICATIONS:

KNOWLEDGE: Principles of marketing and communications and effective social media strategies.

Advanced understanding of municipal government operations and the role of communication in support of the City Manager and Council.

Strong analytical and problem-solving skills and understanding of internal services support.

Metrics and methods of data usage to improve communication methods/strategies.

Familiarity with the Incident Command System and the role of the Public Information Officer.

Excellent oral, written, presentation, and interpersonal communication skills.

Current public relations, marketing, and journalistic practices and techniques.

Mastery of concepts of grammar and punctuation, copy writing, and editing.

SKILLS: Communication strategy planning and implementation.

Microsoft Suite, desktop publishing, photography, resident response management tools and website and social media management and monitoring tools.

Modern office methods, procedures and practices.

Principles and practices of professional business communication methods.

City government functions, policies, rules and regulations; federal, state and local laws, codes and regulations.

Basic principles and practices of budget administration.

ABILITIES: Apply communications strategy and public relations principles to complex topics.

Effectively represent the City and interact successfully with internal contacts, partner agencies, media, community, vendors/contractors, and
business leaders.

Collaboration across departments with other leaders and communication professionals.

Demonstrate strong on-camera presentation, to include interviews with television, radio, and various media outlets.

Communicate effectively in oral and written form, using language that is appropriate to the person, group, or audience.

Develop creative ideas in relation to public information projects.

Develop policies related to communication procedures/strategies.

Establish effective...