Surgical Health Center Administrator

Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a Surgical Health Center Administrator in Orange, CA.

The Health Center Surgical Administrator, in partnership with and support of the Manager of Specialty & Surgical Services, assumes overall responsibility for the center’s operations in the absence of either.

Responsible for managing a multi-service program health center providing the full range of reproductive health care services, including abortions, specialty, and vasectomy services.

Ensure the health center fully complies with local, state, and federal requirements.

 

At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family.

We are proud to offer a range of plans that help protect you in the case of illness or injury including:


* A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability. 


* Benefits coverage starts after one full month of employment!


* Generous vacation, sick, and holiday benefits!


* Generous 401(k) matching contributions and more!


* To view our detailed benefits guide, please visit our career site at www.pposbccareers.org

Responsibilities

Essential Functions: Essential functions encompass the required tasks, duties, and responsibilities performed as part of the job and the reason the job exists.


* Assists in managing the continuous improvement of all services and operations.

Develops recommendations and implements systems, processes, and methods to evaluate and improve patient care.


* Maintains current knowledge of and keeps the center compliant with all regulatory and professional standards of care, including CMS, PPFA, OSHA, CLIA, and Board of Nursing standards.


* Collaborate with the Clinical Site Supervisor and the Manager of Specialty & Surgical Services regarding licensed staff one-on-ones and performance management.


* Monitors and supervises daily health center flow and implements changes as needed for improvements with the Manager of Surgical & Specialty Services.


* Works with Operations and the Health Center Management team to ensure appropriate management coverage, including all surgical days.


* Ensures the delivery of premier customer service while facilitating resolutions for patient care issues.

Implements customer service standards and provides immediate and actionable feedback to the staff when patients’ needs are not met.

Will address patient grievances and provide a root cause analysis as appropriate.


* Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses the root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.


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