Concierge Part-Time

About Us

Join Team Whitley! Located right in the heart of Buckhead with convenient access to the highway and two Marta Train stations, the Whitley has an awe-inspiring view of the city skyline.

Gathering together was Buckhead's original purpose, and this remains a focus of our hotel so that we are able to provide a home away from home for our guests.

Our associates have access to many benefits such as free parking, discounted train passes, complimentary meals and discounted spa services.

In addition to all of this, we invest in our associates by providing cross-training, promotional opportunities and tuition reimbursement.

Looking to grow your career with the leading luxury hotel in the area? Come in to see us today!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Assist with guest needs and requests to ensure positive guest experience.

Essential Duties and Responsibilities


* Answer questions regarding or making reservations for dining, entertainment, sports events, recreation, tours, health and beauty, childcare, transportation, cultural activities, shopping, and other services.


* Provide directions to hotel facilities or events.


* Notify/assist guests of receipt of facsimiles, mail, messages, and packages.


* Maintain current information and materials regarding hotel, services, and attractions.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job duties as assigned.

Qualifications and Skills


* One year experience in a public contact position.


* Hotel experience preferred.


* Ability to establish and maintain effective working relationships with guests and associates.


* Effective verbal and written communication skills.

Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.

Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.

HEI also provides pet insurance through the ASPCA.

For your financial wellness,...