Lead User Researcher

Join Schneider Electric Design team!

What will be your role ?

We are fast growing and we want to do so healthily.
Our mission is to strengthen user-centered design at scale and ensure research plays a core role in shaping meaningful Schneider Electric experiences, by enabling teams to practice and communicate decisions informed by research, data, and field insights to solve the right problems and deliver impact.

You will be part of the transversal Design team and report to the Design Ops Manager.
We are looking for a Lead Researcher with strong Research Operations expertise to elevate research practices, impact, and adoption across product teams.

Your role combines hands-on research leadership, Research Ops ownership, and program-level execution.

You will drive a research ops roadmap, lead transversal initiatives, and embed research as a strategic, insight-driven, and AI-augmented discipline, with full accountability for outcomes.

You will be responsible for :

Lead research impact


* Lead high-impact qualitative and quantitative research to inform design and product decisions.


* Act as a senior research partner to design, product, and business stakeholders.


* Increase the consistency, visibility, and business impact of research across teams, helping teams ground and communicate decisions in research, data, and field insights.


* Mentor and support researchers and designers on transversal initiatives.


* Act as an internal ambassador for user research, driving acculturation and evidence-based decision-making.

Own and scale Research Operations


* Define and own the Research Ops strategy, standards, and operating model.


* Create and manage a global research repository, ensuring insights are structured, reusable, and actionable.


* Define and maintain research guidelines, templates, and playbooks.


* Own the research tooling ecosystem (user sourcing, moderated and unmoderated testing, surveys).


* Align product and design teams on shared research processes and practices.

Program management & change


* Define and drive a Research Ops roadmap aligned with design and product priorities.


* Lead cross-functional research programs end-to-end, from framing and prioritization to delivery.


* Set clear objectives and success criteria to track adoption and impact.


* Drive change through communities of practice, rituals, and shared ways of working, taking initiative to move topics forward autonomously.

AI-enabled research practices


* Lead the structuring and adoption of AI-assisted research practices across the research lifecycle.


* Operationalize AI-enabled approaches to accelerate synthesis, analysis, and insight generation.


* Define guardrails and best practices for responsible and scalable AI usage.


* Enable researchers to use AI as an augmentation lever, improving speed and depth without compromising rigor.

This job has been tailored for you if you :



* Have ...