Services Quotation Specialist

Join our dynamic team as a Customer Service Operations Specialist and be at the forefront of delivering exceptional pre and post-sales support! We're looking for a detail-oriented professional who's passionate about creating outstanding customer experiences through precise quotation management and product solutions.

What will you do:


* Analyze customer quotation requests and develop comprehensive requirements documentation to ensure perfect alignment with customer needs


* Match products with customer specifications and technical drawings while maintaining attention to detail and accuracy


* Perform strategic risk and opportunity assessments for customer requests, ensuring optimal solutions


* Create detailed cost analyses using established processes, templates, and tools


* Collaborate with cross-functional teams to deliver complete customer solutions

What will make you successful:


* Strong analytical mindset with attention to detail and ability to understand technical specifications


* Proven track record in customer service with focus on solution-oriented approaches


* Excellent communication skills with ability to translate technical information into clear customer proposals


* Proficiency in using business tools and systems for quotation management


* Strong organizational skills with ability to manage multiple requests simultaneously

What's in it for you:


* Opportunity to work with diverse product portfolios and global customers


* Structured training and development programs to enhance your technical and business skills


* Supportive team environment that encourages growth and innovation


* Clear career progression path in a dynamic industry


* Chance to directly impact customer satisfaction and business success

What qualifications will make you successful for this role?

• Bachelor's Degree in ECE, Computer Engineering, Computer Science or related
fields
• Knowledgeable in power, electricity, and networking
• Prior sales or customer service experience is a plus
• Basic knowledge of Schneider Electric portfolio, strong customer relations in Manufacturing segment will be a plus
• Excellent English communication & interaction skills
• Prior experience in Services and recurring maintenance contracts will be a key differentiator

Let us learn about you! Apply today.

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