Coordinator, Training

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.

Together, we’re advancing medicine and delivering the best care experience for our patients and community!

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Time Type:
Full time

Department:
Education & Training Institute

All Locations:
151 Orleans Street

Position Summary:
The Training Coordinator will be responsible for helping to create the necessary program support for NeighborHealth’s new Care Navigators and Community Health Workers training program.

The Coordinator, in partnership with the Director of The Education and Training Institute (ETI) will build out a new training program, recruitment strategy and screening process.

During the training program, the Coordinator will be responsible for the overall success of each program participant by supporting trainees and providing necessary resources as trainees move through the program.

The Training Coordinator will be responsible for devising marketing strategies to recruit potential students from the surrounding community and NeighborHealth staff.

The TC will share information with potential participants about the work of Care Navigators and Community Health Workers.

The Coordinator will work with NeighborHealth’s Community Resource and Wellness Center (CRWC) as well as other pertinent Departments to learn more about these career paths and how each role supports NeighborHealth patients.

The Training Coordinator will report to the ETI Director.

The ideal candidate will have a background in training and program coordination.

An understanding of the value of social service navigation via Care Navigators and Community Health Workers in improving patient outcomes is preferred but not required.

Essential Job Duties:


*  Will provide telephone/email support, answering phones/emails in a pleasant and cordial manner while providing excellent customer service to help resolve inquiries or requests.  



*  Help create (and assess) student applications for NeighborHealth’s Care Navigator/Community Health Worker Training Program  



*  Track all admission deadlines and admission requirements as needed 



*  Provide necessary programmatic support to trainees 



*  Conduct community outreach to area ...