Sales Representative

Qualifications



* Attention to detail and problem solving.


* Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers.


* Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc.


* Basic math skills required.


* Willingness to learn product and processes.

Education



* High School Diploma or GED with 2-3 years related experience in a manufacturing environment preferred.

Qualifications



* Attention to detail and problem solving.


* Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers.


* Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc.


* Basic math skills required.


* Willingness to learn product and processes.

Education



* High School Diploma or GED with 2-3 years related experience in a manufacturing environment preferred.

Responsibilities



* Provide excellent customer service to all sales channels through the prompt handling of orders, information requests, and problem resolution.


* Light clerical work including answering/screening/telephone calls to the appropriate person, resolution of calls (orders, quotes, etc) and secondary supervisory responsibility of warehouse personnel.


* Ability to use hand tools and assist or complete modifications to products: i.e.

glazing, section width changes, insulating, etc.

and fork truck operation.


* Respond to customer requests for information concerning order tracking, order expediting and product availability.


* Perform order entry at both sales invoicing level and request for products from supply plants.


* Notify customers of potential backorders, credit issues, order availability and any other information regarding orders.


* Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately.


* Process all necessary paperwork for the daily operation of the sales center as required.


* Delivery responsibilities as required: including driver qualified (valid license).


* Assist in unloading and loading vendor and customer vehicles.

Monitor completion of daily customer LTL shipments: including UPS.


* Assist the GM and AGM with inventory controls including but not limited to cycle counts, daily review inventory levels, scrap processing and loss prevention.


* Other duties as assigned.

Responsibilities



* Provide excellent customer service to all sales channels through the prompt handling of orders, information requests, and problem resolution.


* Light clerical work including answering/screening/telephone calls to the appropriate person, resolution of calls (orders, quotes, etc) and secondary supervisory responsibility of warehouse personnel.


* Ability to use hand tools and assist or complete modifications to pro...