Administrator Repairs and Maintenance

Repairs and Maintenance Administrator

Salary £27,025 per year plus 34 days leave and instant pay access with Stream

Permanent, Full Time (37.5 hpw)

Hybrid working - Welwyn Garden City and from home

Home, a place where you belong

Ever feel like your admin and customer service skills could be making a bigger impact? In this role, you’ll help keep our repairs service running smoothly, supporting both customers and colleagues.

If you’re stuck in a job that’s all process and no purpose, and want to work for an employer that cares, this could be your switch.

You’ll be right at the heart of our team who ensure our customers homes are safe and comfortable.

Working in our repairs and maintenance team, you’ll keep things moving behind the scenes so our customers get the help they need quickly.

It’s a role where your skills make a real difference to people’s lives every day.

What you’ll do

·       Keep systems up to date with real-time repairs and maintenance activity

·       Spot where job volumes exceed resources and help us take action

·       Manage orders for materials, equipment and subcontractors

·       Provide general admin support including scanning, filing and post

·       Support our scheduling team when needed to keep things moving

Why join us

You’ll be part of a team that’s passionate about great service and proud of what we do.

We’ll support you to grow and develop, with opportunities to build your skills and take the next step.

Be part of one of the UK’s top 10 Great Places to Work!

You have

·       Experience in a fast-paced repairs and maintenance team, or good knowledge of the sector

·       Knowledge of housing management and workforce planning systems

·       Strong organisation and customer service skills

·       Ability to manage changing priorities and meet deadlines

·       Confidence using technology and online systems

Stronger together

We do our best work when we’re ourselves.

That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

·       You’ll work Monday to Friday

·       You’ll work core hours between 08:30 and 16:30 with flexibility built in

·       We work a hybrid pattern with 2 days per week in our Welwyn Garden City office and the rest from home.

 May be occasional travel to the North East for training purposes (which we'll pay for)

What’s in it for you?

·       34 days leave, (this includes bank holidays and a “me day”).

The option to buy 5 more each year

·       Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more

·       Matching pension contribution (up to 7% and life insurance of 3x basic salary)

·       Instant pay access with Stream

·       800+ discounts on shops, holidays, days out, tec...