Cashier - 166

We are recruiting for a Cashier to join our brand-new Maison store at 166 New Bond Street.

This role will report into the SSS Manager - Store Administration.

Introducing our London Maison

Be part of something iconic, Hermès GB is opening a brand-new Maison store at 166 New Bond Street, London, a true statement of Hermès.

This flagship location represents everything we stand for; it's a bold step forward, an iconic space that will set new standards in experience, innovation, and excellence.

In the words of Pierre-Alexis Dumas, Artistic Director - Creation & image, when describing what makes a Maison

"A store we call a Maison Hermès is a store that is on such a scale, in its architecture and surface area, that it perfectly embodies the spirit of the Hermès home, as it originally was.

So, a Maison Hermès is an embassy, it's a whole World, within which you can discover the culture of Hermès, beyond its products.

It is much more than a store."

We are looking for a team of individuals who will all play a part collectively in crafting a culture, which emulates all that is unique to Hermes, to London and to the Maison.

You will contribute to the Maison by bringing ambition, kindness, tenacity and a strong team spirit.

You will be open minded, forward thinking, service and people orientated, showing humility and respect for others.

Role mission

The role of the Cashier is to provide exceptional service to our clients and to support the sales team in accommodating all client requests at the point of sale, in accordance with Hermès rules and regulations.

To produce work of high quality, ensuring the accuracy of all transactions (including receipts, CRM, correct coding, payments and client verification).

Key responsibilities

Till Management


* Organise and ensure the till area is clean, tidy and adequately stocked up at all times to support the sales team (eg bags, boxes, note cards, ribbon, stationery etc).


* Ensure merchandise is handled with care and consideration.


* Process transactions including sales, exchanges and refunds (exceptional transactions will be restricted to advised limits).


* Ensure accurate processing at the point of sale, including correct prices, code references, payments and customer details.


* Ensure that sales are linked through to the accurate customer and that new customers are recorded onto EUDO.


* Be responsible for opening and closing the till including: (1) previous day's banking and reconciliation, (2) end of day cashing up and reconciliation and (3) preparing cash for deposit and safe storage.


* Ensure Cegid reporting is accurate and reported to head office by deadlines.


* Manage the processing and filing of all documentation relating to your responsibilities.


* Communicate all sales and cash control issues with your line manager and/or store manager.


* Work closely with the store administrator to follow up on negative stock from sales processing.

Customer Se...