Deskside Support Tech

Howmet Aerospace Inc.

(NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries.

Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels.

With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers' success and making a positive impact on the world.

To learn more about the way Howmet Aerospace Inc.

is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at www.howmet.com/esg-report .

Follow: LinkedIn , Twitter , Instagram , Facebook , and YouTube .
Equal Opportunity Employer:

Howmet is proud to be an Equal Employment Opportunity employer.

We are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics.

If you need assistance to complete your application due to a disability, please email TalentAcquisitionCoE_Howmet@howmet.comQualifications


* High School Diploma or GED from an accredited institution.


* 2 years of IT support, helpdesk, or deskside support experience.


* Strong interpersonal and customer service skills with ability to support users at all levels.


* Effective verbal and written communication skills.


* Ability to lift up to 30 lbs.


* Proficiency with Microsoft Windows, Office 365, Teams, and common desktop technologies.


* Experience deploying and supporting PCs, peripherals, and printers.


* Basic understanding of networking concepts (DHCP, DNS, Wi-Fi, VPN).


* Ability to follow ticketing discipline and meet communication expectations within ServiceNow.


* Must be able to obtain lawful access to export-controlled items.

This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability to lawfully obtain access to such items.

Preferred Qualifications:


* Bachelor's degree in computer science/IT/IS, Business, Math, Engineering, Finance, Economics or Accounting from an accredited institution.


* CompTIA A


* 2 years' experience in IT Operating Systems, collaboration tools, and network topologies.


* 2 years' experience with Active Directory, Azure AD, MFA, and basic account administration.


* 2 years' experience with IT Support Chains.

Benefits/Salary:


* The position includes competitive wages and a comprehensive benefits package, including health insurance (medical, dental, vision), excellent 401k matching program, paid holidays and vacation.

The annual salary range for this posit...