Learning and Knowledge Mgt - Sr. Learning and Knowledge Business Partner - Full Time - Remote (So.CA

Design, develop, and implement learning programs and solutions to maximize performance and efficiency within designated organizational markets.

Serves as a business partner with Regional Business Unit Owners, SMEs and Trainers identifying training needs and providing guidance, training content.

This position ensures our employees develop and retain the skill sets needed to reach their goals and meet the needs of our members which in turn promotes the growth of Nuvision. 

Responsibilities: 


* Partners with Business Unit owners, Subject Mater Experts and regional trainers by assessing business unit needs in the regional market, develop and deliver learning solutions that support the their needs and development


* Supports regional new hire orientation and onboarding and system related training for regional team members


* Establishes and tracks learning metrics and provides recommendations to Regional Market leaders to enhance performance and support business needs. 


* Train SMEs and regional trainers and provide them with training materials and content as needed


* Support other corporate wide training initiatives as needed


* Track and maintain training records for the purpose of recording attendance, test results, and completion of training and development courses.  Follow-up with managers and employees to reschedule attendance and/or follow-up classes. 


* Provide input and recommendations for improving training course curriculum, materials, and delivery.


* Create and distribute training certificates and other records of completion for Credit Union employees.


* Participate in special projects as directed by department management.


* Supports and participates in continuous improvement activities.


* Represents the Credit Union in a positive and professional manner.


* Other related duties as assigned.


* Maintains member and other sensitive information with confidentiality.


* Treats co-workers and members with respect.


* May require occasional out of state travel

Qualifications:


* 3+ years operational experience in a Credit Union or financial services 


* 3+ years of training and curriculum design


* 2-3 years’ experience in a member facing role.


* Knowledge of financial products and services, compliance and regulatory requirements.


* Proficient in Microsoft Office applications.


* Working knowledge of Operational system applications


* Working knowledge of Learning Management Systems


* Demonstrated ability to develop curriculum from design through delivery.


* Demonstrated presentation skills


* Excellent verbal, written  and interpersonal communication skills


* Able to manage multiple priorities and meet deadlines  

Education:


* Equivalent to a Bachelor’s degree in a relevant field such as Business, Human Resources, Communication, or Education

Website: nuvisionfederal.com/careers

Pay scale by applicable ge...