Support Coordinator

Mental Health Support Coordinator

Pay £13.21 per hour (salary £25,838 per annum) and great benefits including Health Cash Plan

Permanent, full time (37.5 hpw), working on a 2 week rolling rota. 

North Tyneside Transitions, North Shields

We can’t offer a CoS for this role

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better?  As a mental health Support coordinator, you will be a part of a team of support coordinators and you will be at the heart of supporting our customers who have complex mental health needs to live independently, feeling enabled.  You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.  Amazing we know!

What’s in it for you?


* 34 days leave, pro-rated (including bank holidays and a “me day”)


* Paid time off for volunteering


* Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)


* Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies


* Career path with development and an excellent training package


* Excellent benefits and rewards including supermarket discounts and travel expenses

What you’ll do


* Supporting customers with daily living activities such as, shopping, appointments, budgeting, maintaining their tenancy.


* Carrying out risk assessments, support planning, goal setting and regular reviews.


* Cuppas, chats and catch ups.  There’s no rushing from one customer to the next here!  Plenty of time to collaborate with colleagues too.   


* Liaising with various professionals who work with our customers and attending Multi-disciplinary team meetings. 


* Keeping customers records up to date, including daily notes up to date.

Why join us

This is more than a job, it’s a place where you feel valued.

You get great training, support from friendly colleagues and a chance to make a real difference every day.

Be part of one of the UK’s top 10 Great Places to Work! 

You have


* Passion to support our customers to live their best life, working collaboratively with an eye for detail. 


* Experience of providing person centred support.


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach


* Be a great team player

Stronger together

We do our best work when we’re ourselves.

That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! 

The practical bits


* Where we’re flexible with you, we do need to meet the needs of our customers.

That may mean adapting your start or finishing times on occasion.


* You’ll work on a two week rolling rota.


* We do get together regularly for training and team meetings.


* You’ll need the ability use technology for creating and updating support plans, complete online learn...