Product Office Director- CoBrand & Partner Product

Ready to shape the future of our Card CoBrand & Partner business? Join us to lead transformative projects that make a real impact.

Your leadership will help us deliver innovative solutions and drive meaningful results.

As a Product Office Director within the Card CoBrand & Partner team, you lead the prioritization, planning, and delivery of key initiatives that support our business goals.

You will collaborate with cross-functional teams to ensure alignment, transparency, and progress across a dynamic portfolio of work.

You will help us identify and resolve challenges, drive continuous improvement, and foster a culture of operational excellence.

Together, we create solutions that matter for our partners and customers.

Job Responsibilities:


* Lead the ongoing prioritization and planning process for the Card CoBrand & Partner portfolio, ensuring initiatives are aligned with business strategy and objectives.


* Develop and maintain robust status reporting mechanisms to provide transparency on progress, risks, and issues across the book of work.


* Collaborate with Product teams to maintain and evolve the long-term product roadmap, ensuring alignment with business goals and market trends.


* Establish and manage a framework of meetings, governance routines, and communication channels to ensure consistent alignment across key stakeholders, including Product, Technology, Operations, and external partners.


* Implement and oversee portfolio management processes, including intake, prioritization, resource allocation, and delivery tracking.


* Identify, escalate, and help resolve risks and issues impacting portfolio delivery.


* Drive process improvements and best practices in portfolio management, leveraging data and feedback to enhance efficiency and effectiveness.

Required qualifications, capabilities, and skills:


* Bachelor's degree in Business, Finance, Project Management, or related field.


* 10+ years of experience in portfolio management, program management, or product management within financial services or a related industry.


* Proven track record of leading a team of resources accountable for managing complex portfolios and cross-functional initiatives.


* Strong analytical, organizational, and problem-solving skills.


* Excellent communication and stakeholder management abilities.


* Experience with project management tools and reporting platforms (e.g., JIRA, MS Project, Tableau).


* Ability to work independently and collaboratively in a fast-paced environment.

Preferred qualifications, capabilities, and skills:


* Advanced degree (MBA or equivalent) preferred.


* Experience in credit card, payments, or loyalty/rewards businesses.


* Familiar with Agile methodologies and frameworks.


* Prior experience in a matrixed organization with multiple stakeholders.


* PMP, PgMP, or similar project/portfolio management certification.


* Demonstrated ability to driv...