Workup Specialist - Bilingual Spanish

Job Description

POSITION SUMMARY:

This position coordinates all aspects of managing a donor in the workup process.

This includes assessing the emotional well-being of the donor, conducting the information session and health screening, coordinating physical examination, stem cell collection, post donation follow-up, and completing required documentation.

ACCOUNTABILITIES:

Workup Coordination:

• Assesses donor needs, concerns and impact donation may have on donor and family.

Develops a unique support and coordiPOSITION SUMMARY:

This position coordinates all aspects of managing a donor in the workup process.

This includes assessing the emotional well-being of the donor, conducting the information session and health screening, coordinating physical examination, stem cell collection, post donation follow-up, and completing required documentation.

ACCOUNTABILITIES:

Workup Coordination:

• Assesses donor needs, concerns and impact donation may have on donor and family.

Develops a unique support and coordination relationship with the donor, respecting cultural and age-related needs.

• Schedules and conducts Health History Screening Questionnaires, and donor information sessions.

• Manages scheduling and follows through with the donor's physical exam and medical clearance process, including obtaining and reviewing physical exam results, supports in determining donor suitability and eligibility, and facilitating donor clearance with Donor Medical Services and the stem cell collection center.

• Completes all tasks required for donation including managing blood sample and autologous blood collections, verifying prescriptions of blood stem cells and marrow requested by transplant centers, and facilitating timely collection of samples used to determine infectious disease marker results.

• Responsible for communicating case progress with the Case Manager and donor; completing required documentation within designated timelines and managing required case forms and paperwork.

• Establishes, as needed, and works with third party physical examination sites, potentially including the external agencies trained to administer filgrastim for NMDP donors.

• Coordinate the ordering and administration of filgrastim and similars injections.

Conduct daily check-ins with donors while on filgrastim and similars.

Partner with appropriate parties if donor is having reaction to filgrastim and similars.

• Contacts donor at designated NMDP time points to assess donor recovery, arrange blood samples as needed, and determine if/when physician intervention is required.

• Responsible for removing donation barriers, resolving issues, contingency planning, and adverse event management, as needed.

• Maintains accurate and concurrent documentation and records, following NMDP and department policies and requirements.

• Facilitates donor and recipient communication, information exchange and survivorship information, monitoring for confidentiality.
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