Library Specialist (Public Services) I: Security

Job Description

WAGE: $29.85 - $44.77

DEPARTMENT: Library

PERSONNEL STATUS: Part Time FLSA Exempt

BENEFITS: sick, vacation, retirement/401K

The library seeks a proactive, customer service-oriented person with the relevant experience and credentials to play a key role in ensuring a safe and welcoming environment for library visitors and staff.

JOB OVERVIEW:

As a member of the Library's management team, under the supervision of the branch manager, this employee works to maintain a safe, secure environment for Library patrons and employees, while upholding the Library's Code of Conduct and Radical Civility customer service philosophy; interacts with patrons in a positive and professional manner and provides support and backup for public services employees to prevent/handle incidents; prevents loss and damage by documenting and reporting irregularities.

ESSENTIAL FUNCTIONS:

Assume first-line managerial responsibility for a library building, employees, and operations in the absence of a branch and assistant branch manager

Perform supervisory duties related to daily operations, employee performance, and activities in a branch environment

Contribute to performance review process through the provision of input to division manager for quarterly updates and end of year reviews

Immediately respond to emergency situations, prioritizing life/safety and compliance with Library's emergency procedure and following chain of communication and authority at building and System level

Complete incident report forms and log entries according to procedure

Respond to security gate alarms according to procedure

Prevent/reduce vandalism and damage to restrooms by managing inspection procedures

Manage regular walking rounds of the Library's interior, exterior, and parking areas, and addressing, documenting, and reporting irregularities, safety hazards, and incidents

Manage, report, and document accidents and incidents that occur on Library property

Manage integrity/security of non-public spaces such as mechanical room and employee entrances, addressing/reporting leaks, alarms, and other compromises to patron and employee safety

Educate and inform the public of Library policies and procedures, to promote compliant behaviors

Appropriately address Code of Conduct violations, communicating complex situations to building manager and following procedures to mitigate behavior

Provide training and coaching for public services employees on security issues and best practices

Comply with GRAMA laws and follow established procedures in accessing surveillance video

Work collaboratively with Librarians, to select, evaluate, and deselect print and nonprint materials using core collection guides, professional journals, and other industry tools and resources, adhering to the System collection management policies and procedures, and focusing on a subject specialty, as relevant to area of expertise

Provide ready reference, readers' advisory, and referral services fo...