Project Coordinator

Position Summary The Project Coordinator position will provide internal support to the Outside Sales Representatives through managing relationships with current or prospective customers, working with the Sales Team on presentations, reporting, data collection, and analyses.

What You'll Do:


* Serve as a primary point of contact for customers, managing relationships through email and phone with a focus on responsiveness and professionalism.


* Partner with Sales Representatives to support customer presentations, site visits, proposals, RFQs, and warranty-related quotes and orders.


* Provide light technical support across eBOS products, resolving routine issues and escalating more complex matters as needed.


* Act as the internal point of contact for project logistics, ensuring materials are scheduled, tracked, and delivered on time.


* Track and communicate project status for opportunities in the sales pipeline and pre-project phases.


* Collaborate with Estimating, Project Management, Design, Engineering, and Manufacturing to confirm project details, timelines, and readiness.


* Ensure accurate and timely processing of purchase orders, contracts, change orders, RMAs, and other required documentation.


* Prepare project updates and reports for customers, internal teams, and management.


* Troubleshoot issues independently when possible, applying sound judgment to resolve problems prior to escalation.


* Support post-project closeout activities, including lien waivers and warranty transfers, and contribute to an overall positive customer experience through timely communication and coordination.

What You Bring:


* Associate or 2-year degree in Sales, Project Operations, or Related


* 2 years of Sales experience


* Strong analytical thinking, problem-solving abilities, and attention to detail


* Excellent communication and collaboration skills; ability to work cross-functionally and self-direct work.

Please note: Sponsorship is not available for this opportunity.

Environment Hybrid Role: This position has both in-office and remote work requirements.

Only candidates who currently live within a commutable distance to Grand Rapids, MI will be considered for this opportunity.

Why Terrasmart?


* Outstanding Employee Benefits Package: Medical, Dental, Vision, Life Insurance, STD/LTD, 401(k) with company match


* Meaningful Work in the Renewable Energy Industry


* Team-oriented culture


* Opportunities for career development and advancement


* Work/Life Balance

Please visit our website to learn more about our organization: https://www.terrasmart.com/ Integrity and excellence are at the heart of everything we do.

Our focus is on hiring and developing the best talent available and creating a rewarding, challenging and safe workplace for everyone.

We are a team-based organization.

We listen carefully to our people and to our clients so we can build an organization that meets th...