Safety Specialist KCJC

The Safety Specialist KCJC ensures and provides direct and related security services at the Kenosha County Job Center/ Human Services Building.

RESPONSIBILITY LEVEL:

The Safety Specialist provides services related to safety at the Kenosha County Job Center/Human Services Building.

The Safety Specialist assists with controlling building access by greeting, screening, answering questions, and directing visitors/participants; this position involves providing concierge-style customer service for everyone who enters the Kenosha County Department of Human Services.

The customer needs are addressed while assuring a safe work environment.

The Safety Specialist identifies vendors and contracted staff who are required to complete the KCDHS Visitor Access Log and assigns Visitor ID cards to staff and visitors when appropriate.

The Safety Specialist responds to safety and medical emergencies and intervenes when needed to prevent disruptive or potentially harmful situations from occurring.

The Safety Specialist should have knowledge of safety related practices, policies, procedures and use of effective verbal de-escalation techniques.

PRINCIPAL DUTIES:

1.

Provide building access services including greeting, screening, and directing visitors / participants, while stationed at the entrance of KCJC/HSB.

2.

Provide specialized assistance to visitors/participants who are unfamiliar with the service delivery at KCJC/HSB.

This includes helping visitors/participants navigate the resources available from the Kenosha County Department of Human Services.

3.

Provide temporary / visitor IDs to approved staff and visitors.

Identify visitors/vendors who are required to complete the KCDHS Access Log.

4.

Provide an effective visible deterrence to crime and prohibited activities through patrolling the facility and adjacent grounds, when not stationed at the KCJC/HSB entrance.

5.

Conduct initial investigations of discovered and/or reported incidents and prepare detailed, accurate and legible written reports.

6.

Respond to, evaluate, and/or treat Medical Emergencies within the facility within the guidelines of the DHS Emergency Procedures.

7.

Respond to and actively intervene in situations involving agitated, aggressive or disruptive persons within the facility following the guidelines of the KCDHS Emergency Policies and Procedures.

8.

Monitor KCJC/HSB; be alert and watchful for any activities which could result in the injury to a person or the damage or loss of facility property.

9.

Communicate in an effective professional manner to visitors, participants, employees and supervisors.

10.

Maintain a positive working relationship with all facility personnel.

11.

Maintain a thorough working knowledge of the facility, the DHS Emergency Policies, Procedures and the service delivery of the divisions/agencies collocated at KCJC/HSB.

12.

Maintain a thorough working knowledge of the resources available from the Kenosha County Department of Human Services.

13.

Attend Sa...