Business Analyst II

Job Summary

The Card Marketing Activation & Transformation team is seeking an experienced & highly motivated Business Analyst that will focus on the development/maintenance of capacity modeling that supports the build of end- to- end forecast modeling across all key teams involved in the execution of a marketing campaign.

This is a data intensive position that requires prior background in operations analytics, data mapping & discovery, and forecasting techniques.

This role also involves building machine learning capabilities to analyze complex datasets, generate actionable forecasts, and optimize business strategies.

Job Responsibilities


* Design, build, and validate predictive models to forecast capacity requirements across various teams/roles and predict marketing campaign timelines


* Assist in the development of data models and other user tools to support analytics initiatives and ensure data integrity


* Apply statistical and machine learning techniques for time series analysis and forecasting.


* Collaborate with business stakeholders to understand requirements and translate them into analytical solutions


* Communicate model results, insights, and recommendations to technical and non-technical audiences


* Monitor model performance and recalibrate as necessary to maintain accuracy and relevance


* Document modeling processes, assumptions, and results for transparency and compliance


* Stay updated on the latest advancements in predictive analytics, data modeling, and forecasting methodologies

Required qualifications, capabilities, and skills


* Bachelor's degree in a quantitative field or 3 years operational/segmentation analytics or other quantitative experience


* 4+ years of experience in engineering, statistics, mathematics, or another quantitative field


* Proficiency in programming languages such as SQL, Python, R, for statistical modelling


* Experience with data visualization tools such as Tableau and/or Power BI.


* Strong understanding of data modeling concepts, including relational and non-relational databases


* Demonstrated ability to query and analyze large datasets to provide meaningful insights.


* Ability to understand LLM models and integrate AI capabilities into operational analytics, preferable


* Strong analytical and problem-solving abilities


* Experience delivering recommendations to leadership


* Self-starter with ability to execute quickly and effectively


* Strong communication and interpersonal skills with ability to interact with individuals across departments/functions and with senior level executives

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonp...