Senior Product Associate - Connected Banking

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Connected Banking, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

You will play a key role in shaping the future of our products.

Job responsibilities



* Partners with Design, Technology and Analytics to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery


* Considers and plans for upstream and downstream implications of new product features on the overall product experience


* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers


* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle


* Writes the requirements, epics, and user stories to support product development


* Work with cross-functional teams, including engineering, design, marketing, and sales, to deliver high-quality products on time and within budget


* Build and maintain strong relationships with internal and external stakeholders, effectively communicating product updates and progress


* Foster a collaborative and inclusive team environment, encouraging open communication and feedback


* Foster inclusion and diversity by supporting talent development and retention

Required qualifications, capabilities, and skills


* 3+ years of experience or equivalent expertise in product management or a relevant domain area


* Proficient knowledge of the product development life cycle


* Experience in product life cycle activities including discovery and requirements definition


* Developing knowledge of data analytics and data literacy

Preferred qualifications, capabilities, and skills


* Demonstrated ability to positively interact with cross-functional teams both internally and externally to achieve specific business results


* Effective and prioritizing and managing multiple initiatives concurrently


* Customer focused with the ability to turn insights into action

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do...