Productivity Lead, Vice President

Join Chase Credit Card as a Portfolio-level Productivity Lead, where you will foster a culture of innovation and high performance, spearhead the strategic adoption and implementation of lean-agile methodologies across our leading financial institution, Your primary goal will be to enhance organizational effectiveness, quality, speed, and overall employee and client experience by reducing barriers and improving practices.

A strong understanding of lean-agile methodology, and its practical implementation, is a critical part of this role, in addition to an ability to measure productivity, and report to stakeholders at all levels.

As a Productivity Lead, within the portfolio team, you will be promoting level performance improvement efforts, helping define methods to measure productivity, in addition to; enabling Program level Delivery Lead's as they coach scrum masters and other roles within their program.

Partnering with them as they drive improvements across the organization and the programs they support, empowering them to enhance their delivery processes and productivity through effective collaboration, continuous improvement and innovation.

Job Responsibilities


* Establish, document, and promote best practices for productivity across the portfolio, ensuring alignment with organizational goals and industry standards.


* Work closely with senior leadership across all aspects of the portfolio; Product, Technology, Data, and Design, ensuring alignment and consistent improvement across the various products, enabling high quality delivery.


* Independently assess opportunities and design solutions for holistic and long-term improvements across the portfolio.


* Design and implement frameworks for measuring productivity at all levels, define key metrics, analyze trends, and provide actionable insights to drive improvement.


* Ensure all productivity initiatives and measurement frameworks align with the larger Line of Business' Product Experience Transformation strategy, actively contributing to forums and enterprise-wide efforts.


* Partner with Product Area Leads, Agility Leads, and cross-functional leaders to embed best practices, facilitate knowledge sharing, and drive collective problem-solving.


* Curate and present insightful content for regular and ad-hoc business reviews, analyzing productivity data and KPIs to identify opportunities for improvement.


* Engage partners and stakeholders to gather input, and synthesize findings into clear, actionable recommendations for senior portfolio and product leaders-ensuring complex challenges are translated into effective strategies that drive measurable results.


* Anticipate challenges, initiate solution roadmaps, and foster a culture of proactive problem-solving and continuous productivity enhancement.


* Deliver content for monthly and ad-hoc business reviews, providing actionable insights into the health of productivity initiatives and KPIs.

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