Services Sales Engineer

Mission

He/she is accountable for developing and maintaining relationships with customers having qualified installed base to promote a broad range of technical services including the start-up, maintenance, testing, consulting, modernization and digital Services of SE products installed at the customer's site.
He/she addresses customers' needs, utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer's needs.
He/she is responsible to increase the number of Service Plans (both traditional and digital), spare parts and modernization for his/her assigned customers.

What will you do?

• Initiates contact, develops relationship, discuss pain points and generates demand.
• Knows where to be to create business opportunities, develop market networking activities to better understand accounts needs
• Educates customers on all SE products and services with special attention on recurring and digital offers
• Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery...)
• Utilizes BridgeFrontOffice (Salesforce.com) for sales funnel management, account planning, performance and opportunity detection via Sales Cockpit.
• Provides monthly forecasts, using BFO, and summaries in a timely manner.
• Participates in the preparation of analysis and reports on field service performance.
• Provides precise and timely information to Tender team to prepare sales quotations and proposals

• Monitors margin to be at or above country thresholds.

Uses DOA process to escalate opportunities below thresholds.
• Works closely with Inside Service Sales Representatives and the BU account managers to maximize business opportunities.
• Is "feeding" the Field Services Marketing leaders with Offers feedback, customer needs and installed base data
• Coordinates and/or attends trade shows and marketing/sales seminars as needed

What qualifications will make you successful?

• A solid technical sales experience
• Account management skills, ability to build a sustainable and reliable relationship with customers
• Ability to leverage technology
• Ability to influence and convince others, to promote our offers and get them to support influencing other decision makers.
• Active Listening
• Energetic, outgoing, proactive and have attention to prospecting and networking
• Excellent verbal and written communication skills including C-level customers
• Proficient in Microsoft Office suite and ERP/CRM related tools

What's in it for me?

•Permanent Contract and company car;
• Flexibility at work;
• Exciting job in an international company, with opportunities o lead and contribute to different projects collaborating with cross-region teams;
• Special training tailored to your needs and career goals;
• Opportunity to develop based on clear career paths, to grow through experience and exposure;
• An envir...