Supervisor, Outbound Operations 2nd Shift

Essential Job Duties


* Able to take command of assigned Area to achieve warehouse safety, quality, and performance standards


* Maintaining operational awareness of the business context: compliance performance targets, company profitability, and asset protection.


* Conduct and contribute to training, developing, coaching, and disciplining assigned associates.


* Responsible for managing associates to achieve operational goals.


* Monitor associate's execution of assigned duties while maintaining on-going cross-training to provide adequate coverage in key areas.


* Response to customer escalations via providing root causes and correct actions.


* Interact with all support teams (quality, inventory, replen, inbound, maintenance, HR etc.) to develop plans to meet business objectives


* Order supplies for department


* Ensure assigned associates have necessary resources to perform daily tasks.


* Occasional work in direct process path (if needed)


* Provide PTO coverage for Department Leadership (if needed)


* Promote workplace safety by maintaining a clean and organized environment.


* Continuously monitor safety performance of all associates.


* Correct and promptly report any safety violations to DC Management.

Physical Requirements


* Must be able to lift up to 70 pounds with or without reasonable accommodation


* Must be willing and able to frequently push, pull, squat, bend, and reach


* Must be able to stand/walk for up to 10-12 hours


* Must be able to work in an environment where the noise level varies and can be loud


* Maintain excellent housekeeping and confidently open and close / secure the building/operations at end of shift


* Ability to operate related equipment


* Regular attendance is an essential function of the Supervisor, Outbound Operations position

Qualifications


* Ability to understand basic English


* High school diploma or equivalent


* A minimum of 10 years work experience in a Functional Area Supervisor role in a distribution center


* Work experience includes high transaction volumes in a time sensitive mechanized distribution center


* Proficient with MS Office Suite (Word, Excel, PowerPoint)


* Experience using warehouse management systems


* Ability to multi-task and perform excellent communication, supervisory and customer service skills


* Must be able to identify problems and resolve in a timely manner; possess a sense of urgency and ability to prioritize tasks and resources appropriately


* Promote an environment conducive to maximum employee morale, productivity, and effectiveness


* Excellent written and verbal communication skills; ability to communicate effectively to a group of 25-90 associates at any given time


* Excellent judgment and decision-making abilities


* Hard working and self-motivated

Safety Requirements:


* Demonstrates awareness and commitment to safe ...