Sr Manager of Infrastructure Engineering - Apple Mac Platform Engineering Lead

In this high-impact role, you can step up as a tech leader and innovator by providing your knowledge and mentorship to infrastructure engineers.

Lead teams towards excellence and demonstrate your skills as a leader.

As a Senior Manager of Infrastructure Engineering at JPMorganChase within the Employee Platforms, you provide overall direction for team members managing enterprise Mac infrastructure and work on established and moderately complex issues within your specialization.

Exercise independent judgement within defined parameters to determine appropriate actions to bring these issues to a resolution.

In this high-impact role, you can step up as a tech leader and innovator by providing your knowledge and mentorship to infrastructure engineers specializing in Apple enterprise technologies.

Lead teams towards excellence in managing large-scale Mac deployments and demonstrate your skills as a leader in the Apple ecosystem.

Job responsibilities


* Serves in a leadership role for multiple technical teams focused on Mac platform engineering and collaborates with others within the function to deliver enterprise-grade Apple solutions.


* Anticipates the needs and potential dependencies of the broader team, particularly around macOS release cycles, hardware refresh programs, and cross-platform integration requirements.


* Provides tasks, guidance, and expectations as necessary to ensure seamless Mac platform operations across the enterprise.


* Identifies and takes action to mitigate and escalate issues to appropriate leadership, including security vulnerabilities, deployment challenges, and hardware lifecycle management concerns.


* Manages stakeholders and ensures teams deliver aligned projects in line with compliance standards, risk and security, service level agreements, and business requirements specific to Apple enterprise environments.


* Applies relevant technical expertise, leadership, and business knowledge to projects of moderate to large scope involving Mac fleet management, automation, and integration with enterprise systems.


* Contributes to decisions that influence staffing, budget, and relevant profit and loss for Mac platform operations.


* Advises junior engineers and technologists on Apple best practices, emerging technologies, and enterprise Mac management strategies.


* Adds to the team's culture of diversity, opportunity, inclusion, respect for team members and prioritizes diverse representation.

Required qualifications, capabilities, and skills


* Formal training or certification on infrastructure engineering concepts and 5+ years applied experience.


* 10+ years experience managing infrastructure engineering teams with specific focus on enterprise Mac platform operations at scale (5,000+ devices).


* Strong software engineering and scripting capabilities are mandatory, including proficiency in Python, Shell scripting (bash/zsh), and Swift for automation and tooling developme...