Order Entry Specialist

Here at Harris, you’ll be working as part of 5 different business verticals, Public Sector, Healthcare, Utilities, Insurance and Private sector, with over 12,000 employees and more than 100,000 customers located in 200 countries around the globe.

We need your help to keep growing and we hope you can become an integral part of the Harris family.

BU: For over 40 years Harris Local Government has empowered public sector leaders by providing specialized, mission-critical software designed specifically to meet their fund accounting, human resources, regulatory, and billing needs.

Our portfolio of innovative solutions combined with our staff’s extensive experience allows us to help our clients revolutionize their internal processes so they can serve their communities better.

 

We proudly serve over 5,500 small and mid-sized municipalities, counties, utility districts, and park districts throughout the United States reducing financial risk and driving efficiencies.

Job Summary:

We are seeking a detail-oriented, organized individual to join our team as an Order Entry Specialist.

In this role, you will be responsible for processing incoming orders, ensuring accuracy and efficiency in data entry.

As an Order Entry Specialist, you will play a critical role in ensuring our customers receive their orders on time and with the correct specifications.

Primary Functions:

•             Accurately input customer orders into our ordering system, ensuring all information is correct and up-to-date.

•             Respond to inquiries from customers regarding their orders and ensure they are resolved in a timely manner.

•             Process orders in a timely and efficient manner to meet customer delivery expectations.

•             Monitor order status throughout the fulfillment process and work with logistical personnel to ensure timely delivery.

•             Collaborate with various departments including sales, customer service, and supply chain to ensure timely order fulfillment and delivery.

•             Resolve any issues that arise with customer orders including changes, cancellations, or discrepancies.

•             Maintain accurate data entry records and ensure the order processing system is updated in real-time.

•             Participate in continuous process improvement initiatives to ensure maximum efficiency in the order entry process.

Job Qualifications:

The qualifications we are looking for are mixture of work experience and educational background.

They are split into Minimum Qualifications (must have) and Additional Qualifications (nice to have) along with soft skills (competencies) needed for the role:

 

Minimum Qualifications:

 


* 1+ year of experience in Microsoft Office applications (Outlook and Excel)


* 1+ years of experience working with digital forms (data entry – addresses, names, accounts,...