Hardware Asset Manager

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.

At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.

We believe that diversity is the driving force behind innovation, creativity, and overall business success.

Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your role: Hardware Asset Manager

We are seeking a meticulous and experienced ServiceNow Hardware Asset Manager to oversee the complete lifecycle of our hardware assets within the ServiceNow platform.

This role is crucial for optimizing asset utilization, ensuring compliance, reducing costs, and maintaining an accurate inventory of all IT hardware.

The ideal candidate will possess a strong understanding of IT Asset Management (ITAM) best practices, particularly in Hardware Asset Management (HAM), and be proficient in leveraging ServiceNow to achieve these objectives.
 

You will be joining TechOps, who are responsible for all IT Infrastructure, Client Services, and Global & Site Operations across the enterprise.

We leverage modern technologies to build for the future and empower Elanco employees to build amazing things.
 

Your Responsibilities:


* Manage the entire lifecycle of IT hardware assets, from procurement and deployment to maintenance, refresh, and disposal, utilizing the ServiceNow platform; specifically HAM Pro.


* Maintain accurate and up-to-date records of all hardware assets within the ServiceNow Configuration Management Database (CMDB) and Asset Management modules.


* Establish adoption and best practice to processes for hardware asset tracking, inventory management, and reconciliation to ensure data integrity.

Look to continually optimize and automate to improve efficiency.


* Enable and support regular audits and reconciliations of physical hardware assets against ServiceNow records, identifying and resolving discrepancies.


* Collaborate with Procurement, Finance, and other IT teams to ensure efficient hardware acquisition, deployment, and financial tracking.


* Monitor asset utilization and performance, identifying opportunities for optimization, cost savings, and improved efficiency.


* Ensure compliance with company policies, regulatory requirements, and vendor contracts related to hardware assets.


* Generate reports and dashboards from ServiceNow to provide insights into hardware asset inventory, lifecycle status, costs, and trends.


* Support the...