E-commerce Customer Service Coordinator Wednesday -saturday 12pm-1030pm

Job Description

The Customer Service Coordinator supports inbound customer requests via phone and email, resolves order issues, provides product assistance, and helps with warehouse fulfillment when needed.

This position requires multitasking, professionalism, and strong communication skills in a warehouse and e-commerce setting.

Responsibilities



* Respond to inbound calls and emails from customers, AutoZone representatives, and vendors for order tracking and product support.


* Able to document and resolve customer concerns professionally and efficiently.


* Assist in warehouse fulfillment and post-order activities.


* Navigate multiple systems to provide timely, accurate service.


* Use of multi-screen applications.

Qualifications

Required:

Focused on customer-first problem-solving.

Experience using a time management system to track calls and availability.

Ability to lift up to 50 lbs.

and stand for extended periods.

Able to stand and walk during a training period of around 6 weeks, depending on your progress.

Proficient in Microsoft Word and Excel.

Email etiquette, including proper grammar.

Effective professional communications.

Preferred:

Comfort working in a warehouse and a customer-facing role.

Multitasking skills to include dual monitor functions

Experience in e-commerce or warehouse operations.

Familiarity with order management and CRM tools.

About Autozone

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas.

Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners.

Working at AutoZone means being part of a team that values dedication, teamwork, and growth.

Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone

AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):



* Competitive pay


* Unrivaled company culture


* Medical, dental and vision plans


* Exclusive discounts and perks, including an AutoZone in-store discount


* 401(k) with company match and Stock Purchase Plan


* AutoZoners Living Well Program for free mental health support


* Opportunities for career growth

Additional Benefits for Full-Time AutoZoners:



* Paid time off


* Life, and short- and long-term disability insurance options


* Health Savings and Flexible Spending Accounts with wellness rewards


* Tuition reimbursement

Minimum age requirements may apply.

Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S.

Virgin Islands may differ.

Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly sup...