Groups Sales Manager

Crowne Plaza Hotels and InterContinental Hotels preserve the glamorous spirit of international travel.

Working for these hotels is not just a job; it’s about contributing to a truly unique experience.

We are looking for friendly, confident, and cosmopolitan individuals who are ready to exceed our guests’ expectations.

We focus on delivering exceptional service to the modern business traveler, while Inspiring Incredible moments for those staying at InterContinental — where luxury blends seamlessly with unforgettable experiences.

Crowne Plaza invites you to Dare to Connect with our diverse and dynamic teams, and to showcase your unique talents in an environment where every moment matters — creating meaningful connections that elevate the guest experience.

Join us to contribute to the success of our teams and create memorable experiences in Geneva !

A little glimpse into your daily life. 


* Ensure the sale of accommodations & conference space and facilities in accordance with the establishments’ sales strategies to maximize revenue.


* Ensure the processing of guest requests in a personalized way and formulates proposals adapted to the requests.


* Reply to guests according to the brand standards.


* Responsible for negotiations, site inspections and signing contracts residential clients.


* Use lead qualification and group conversion process on a daily base in order to increase the conversion rate.


* Work on revenue optimization by upselling and by keeping informed of market trends in order to adapt the offer and optimize sales.


* Ensure the processing of important guest requests in a personalized way and formulates proposals adapted to the requests. 


* Establish estimates according to clients’ requests and conducts commercial negotiations.


* Maintain high quality contact with key clients.


* Listen constantly to the clients, pay attention to their reactions and comment the eventual reasons for dissatisfaction. 

What we need from you.

Higher degree in Hospitality Management and/or Business Administration.

Minimum 2 to 3 years of experience as Group Sales Manager within a hotel establishment of the same category (4- or 5- star) and capacity (+200 rooms).

Fluent French and English.

Mastering a third foreign language of one of our target markets (Germany, China, India, Italy, Middle East, Netherlands, Russia) is highly desirable.

Excellent computer skills and knowledge of Opera and Delphi.

You are an adaptable, well-organized, reactive, business-oriented and multi-skilled person.

You are acknowledged for your strong negotiation and communication capabilities as well as for your ability to be proactive and to work in team. 

This position is to be filled as of February 2026 and is opened to Swiss citizens and work permit holders as well as EU passport holders only.

Diversity and inclusion are important to us: all applications are welcome.

What we offer.

We’ll reward all your ...