Bid Solutions Director

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.

Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.

From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Role Summary

A key leadership role accountable for the end-to-end solution development for large, outsourced service opportunities (>£50m) in the UK public sector, across our key markets - Health and Wellbeing, Employability and Skills, Clinical Assessments, and Customer Service.
Working closely with the Business Development Director to pursue opportunities, driving market/user research, defining service blueprints and developing solutions that differentiate us from the competition and positively impact citizens.

Management and governance of all solution work streams, including operations, technology, commercial, HR and implementation.

Customer

• Build an understanding of the market and bid opportunity to develop a tailored solution.

• Understand the client industry and gain an appreciation of the business drivers, constraints, and opportunities in that vertical market.

• Be pro-active with the customer engagement to manage stakeholders, test understanding, refine requirements and develop workable solutions.

• Fully understands the client business, functional and non-functional requirements.

• Design and develop high-quality, tailored and costed delivery solutions in collaboration with subject matter experts and operations colleagues to achieve the service users' needs and the customer's objectives.

• Understand what represents the very best from a service provider in the given sector.

Operational Excellence

• Owns, manages and leads the solution and solution team to develop an end-to-end solution or proposition which is in line with the agreed strategy; meets the customers business objectives and achieves the required affordability target.

• Develop the overall vision and high-level design for the project / programme and ensure effective communication to the various stakeholders.

• Understands what the programme will deliver from a business and benefits perspective and to redevelop areas where this is not congruent with the evolving solution.

• Design solutions which offer lean and effective processes.

• Work closely with technical leads to ensure development of appropriate systems/Information & Communication Technology for the solution.

• Ensure a full understanding of the pricing approach, working with the finance and commercial leads.

• Re-utilise existing Maximus capabilities wherever appropriate.

• Review current services, synergies with other Maximus contracts, identify improvements, research trends, adopt good practice and assessing costs, etc.

â€...