Title Auditor II

JOB TITLE:

Title Auditor II

LOCATION:

Wilmington – OH, 3268 Progress Way, Wilmington, OH, USA

DEPARTMENT:

Collateral Management Solutions - Title Services Group – Title Maintenance

REPORTING TO:

Supervisor - Melissa North

JOB DESCRIPTION:

The Title Auditor II is a key contributor with the Title Services Group, supporting the Title Maintenance Team.

Team member will be responsible for completing automotive related collateral paperwork in adherence to state/county requirements, effectively communicate with internal departments and external clients regarding title related questions and resolving issues.

The position requires strong analytical skills, effective communication, and the ability to perform in a fast-paced, quality-driven environment while meeting contracted service level agreements.

 Key Responsibilities:


* Manage a high volume of tasks in a timely, accurate and efficient manner.


* Work collaboratively with peers.


* Adhere to established procedures and compliance requirements when: sorting, organizing, validating, pulling, completing paperwork, signing off/executing, shipping, and similar activities.


* Use company proprietary software for research and data entry.


* Research, analyze and resolve problems in a timely manner.


* Consistently meet production and quality goals.


* Ensure compliance with corporate policies and procedures not to exclude safety and ergonomic training within the internal department.


* Fax, email and reply to inquiries.


* Perform other duties, as necessary.


* As business needs arise, the ability to have a flexible schedule, which may include overtime, may be required, in addition to the established schedule.

Education and Experience:

Minimum


* High School Diploma, General Educational Development (GED) or comparable completed educational certification.


* Experience with automotive, titling or finance industry.


* Proficient in using Microsoft Office or Google Suite products.


* Strong verbal and written communication skills.


* Excellent people skills, with the ability to effectively collaborate with team members and other departments throughout an organization.


* Proven ability to organize and prioritize daily work.

Preferred but Not Required 


* College degree or certification

Workplace Environment:


* This is a high-volume, fast-paced role requiring consistent focus, attention to detail, collaboration, and adherence to quality and performance standards. 


* Perform routine and repetitive production work.


* Sit for lengthy periods of time.


* Prolonged exposure to computer screens.


* Primary schedule will be 8:00AM - 4:30PM ET, Monday - Friday.

There may be occasions that require overtime, evening, holiday, or weekend shifts.


* Ability to lift or push up to 35 lbs.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people...