Chief Operating Officer, West/Central Region

The insurance industry is evolving, and SIAA is excited to drive this evolution.

As the premiere agent alliance, we have created the strongest network where independent insurance agencies can accelerate their growth by accessing diverse products from the most reputable carriers available.

We make a difference in people’s lives by helping them build successful careers and businesses, and when we achieve this for our member agencies, our strategic partner carriers, and for our internal team, the potential for our collective success is unlimited.

As a Great Place to Work, SIAA embraces the unique experience, background, and perspective that each individual brings, and we are connected by the common core values that drive our success: Persistent Positivity, Intellectual Curiosity, Humble Authenticity, Selfless Collaboration, and Solution-Driven.

Join a team that is relentless in its’ pursuit of continuous improvement and execution of forward-thinking ideas.

If you are looking for an organization where your ideas are heard, your feedback is valued, and your opportunities to learn and grow abound, look no further than SIAA and our master agency network.

Job Summary

Under the direction of the President of the West/Central Region, the Chief Operating Officer (COO) is responsible for overseeing daily operations, translating the President’s and SIAA’s vision into actionable strategies, leading teams, driving growth, pursuing Alliance Member satisfaction, improving efficiencies, and ensuring operational alignment with strategic goals, acting as the crucial link between the C-suite and day-to-day execution. 

The ideal candidate resides in Colorado, but candidates in Wyoming, Montana, and Texas are also encouraged to apply.

 

Key Responsibilities


* Strategy Implementation: Turn high-level strategic goals into executable operational plans, ensuring feasibility and alignment.



* Operational Optimization: Work with the following teams/personnel to ensure achievement of goals/KPIs within the assigned territory:
+ Vice President of Operations
+ Recruiting
+ Agency Development
+ Carrier Relationships
+ Contract Management/Legal
+ Book Management and Quality Control
+ AccessPlus 
+ Compliance
+ Marketing



* Performance Management: Develop and monitor Key Performance Indicators (KPIs) to track progress and ensure operational goals are met.


* Budget & Finance: Work with finance to review budgets, monitor spending, and review financial reports, ensuring profitability.


* Leadership & Team Building: Lead, motivate, and develop staff, fostering a culture aligned with company mission, and ensuring growth and success of our Alliance.


* Process Improvement: Identify and implement initiatives to boost efficiency, productivity, and scalability across the organization.


* Colleague Relations: Build and maintain solid, productive relatio...